Measurement of performance improvement is a key aspect
of every Zinc MAPS implementation. One that helps build multi-disciplinary support
for change, and allows the cost / benefit evaluation of Zinc MAPS compared to
paper-based approval. Our implementation model drives the analysis of
key approval-process metrics, allowing us to quantify improvements in performance.
The case study below shows how Zinc MAPS enhanced performance for one of
our clients. Background Our client approved around 1200 job
bags annually using a traditional paper-based approval system. In total around
60 individuals were involved in the approval process - ranging from secretaries
within key departments to advertising agency account executives. Zinc
Ahead Ltd were asked to implement Zinc MAPS in order to accelerate approval; eliminate
excess cost from the process; and improve tracking and auditing of this key business
process. Implementation of Zinc MAPS followed our standard implementation
model and resulted in radical improvements in efficiency: Accelerated
Approval
|  | Zinc
MAPS cut average approval time from 16.9 days using traditional paper-based approval,
to 7.8 days - a highly significant reduction of 54%. |
Cost
of Approval
In addition to generating highly significant time savings,
implementation of Zinc MAPS generated net cost savings totalling £40,000
in year 1 and £115,000 in subsequent years. Over 5 years, Zinc MAPS is projected
to generate total savings of £500,000 compared to paper-based approval.
User
Interface
|  | Using
a scale of -2 (much worse) to +2 (much better), users were asked to rate key components
of Zinc MAPS functionality compared to paper-based approval. | For
all 4 parameters measured - Tracking, Artwork Review, References and the Archive
- Zinc MAPS was seen as "better" or "much better" than paper-based
approval. |
|